1.1 CrossFit Raven is committed to providing Users with the highest levels of service which includes protecting each User’s privacy. CrossFit Raven respects the privacy and confidentiality of the Information provided by Users and adheres to Australian Privacy Law. CrossFit Raven only collects Information in order to properly and efficiently carry out its business and to facilitate the provision of marketing and promotion services that may be of interest to Users.
2. DEFINITIONS AND INTERPRETATION
2.1 Defined terms
(a) Australian Privacy Law means any applicable privacy legislation to which CrossFit Raven is subject, including without limitation the Privacy Act 1988 (Cth) and the Privacy and Data Protection Act 2014 (Vic);
(b) Client means any person or entity that places an order for Services;
(c) CrossFit Raven means CrossFit Raven Pty Ltd (ACN 644 373 160);
(d) Engagement means each of the following:
(i) any agreement between CrossFit Raven and a Client to provide Services; or
(ii) a person or entity visiting, accessing, browsing or otherwise using the Website;
(e) Information means Personal Information and Sensitive Information;
(f) Personal information means information or an opinion (including information forming part of a database), whether true or not, and whether recorded in material form or not, about an individual whose identity is reasonably apparent, or can be reasonably ascertained, from the information or opinion.
(h) Sensitive Information is defined in the Privacy Act to include things such as race, sexual orientation, political opinions, members of a trade association or trade union, criminal record or health information;
(i) Services means any services to be provided by CrossFit Raven to a Client;
(j) User means any person or entity that makes an Engagement with CrossFit Raven; and
(k) Website means www.crossfitraven.com.
3.1 CrossFit Raven only collects Information by fair and Iawful means where it is reasonable and practicable to do so.
3.2 The Information collected by CrossFit Raven about a particular User will vary depending on the circumstances of collection. It may include, but is not limited to, a person’s contact details (name, email and/or postal address, phone number), date of birth, gender, credit card details, driver’s licence number, passport number, insurance details, employment history, working with children checks, police checks, qualifications, and digital images of people or communication history with CrossFit Raven. If it is reasonably necessary in the circumstances, CrossFit Raven may also collect Sensitive Information.
3.4 If a User does not provide CrossFit Raven with the Information it reasonably requests, CrossFit Raven may not be able to fulfill the Engagement.
3.5 CrossFit Raven collects Information that Users provide:
(a) in order forms submitted to CrossFit Raven;
(b) when visiting the Website;
(c) during telephone, or in person, communications with CrossFit Raven; and
(d) in written correspondence with CrossFit Raven (including email correspondence).
4. USE and disclosure OF INFORMATION
4.1 CrossFit Raven may use and disclose Information collected from Users for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and for any other purpose authorised by Australian Privacy Law. In general, CrossFit Raven uses and discloses Information to:
(a) properly and efficiently carry out CrossFit Raven’s business;
(b) provide Services and fulfill Engagements;
(c) provide Client support, Client surveys, product management and promotion;
(d) conduct Website administration and technical support;
(e) protect the rights, property or safety of CrossFit Raven, Users or third parties;
(f) market CrossFit Raven’s business and Services;
(g) communicate with Users; and
(h) comply with its legal obligations.
4.2 CrossFit Raven will use all reasonable means to protect the confidentiality of Information collected from Users whilst it is in CrossFit Raven’s possession or control. CrossFit Raven does not and will not sell or deal in the Information of Users. CrossFit Raven will not knowingly share any Information from Users with any third party except where such Information is required to be disclosed in order to fulfil an Engagement the User has made or in order to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant or a law enforcement agency request.
4.3 If there is a change of control of CrossFit Raven (whether by merger, sale, transfer of assets or otherwise) the Information of Users could be disclosed to a potential purchaser under a confidentiality agreement. CrossFit Raven would only disclose the Information of Users in good faith in such circumstances.
4.4 Any non-personal information, communications and material collected by CrossFit Raven from Users may be kept, used and disclosed by CrossFit Raven on a non-confidential basis. CrossFit Raven is free to use and reproduce any such information freely, and for any purpose whatsoever.
5. Data storage
Please note that Information submitted to and collected by CrossFit Raven may be stored on secure databases located both within Australia, and in some cases, on databases located overseas. If a User does not want their Information being stored outside Australia they should not submit Information to CrossFit Raven when using the Website or entering into an Engagement with CrossFit Raven.
6. ACCESSING AND UPDATING YOUR INFORMATION
6.1 All Users, or their authorised representative(s), have a right to access, update and correct information that CrossFit Raven holds about them.
6.2 All Users may notify CrossFit Raven at any time by contacting CrossFit Raven’s to request that their Information is amended or updated. CrossFit Raven will then take reasonable steps to correct the Information in the manner requested.
7.1 To make the Website work properly, CrossFit Raven places small data files called cookies on the User’s device. Most big websites do this too.
7.2 What are cookies?
A cookie is a small text file that a website saves on a computer or mobile device when a User visits the site. It enables the website to remember a User’s actions and preferences (such as details of data that you choose to submit to us through online contact forms etc) over a period of time, so they don’t have to keep re-entering them whenever they browse from one page to another.
7.4 How to control cookies
Users can control and/or delete cookies as they wish – for details, see aboutcookies.org. Users can delete all cookies that are already on their computers and can set most browsers to prevent them from being placed. If a User does this, however, the User may have to manually adjust some preferences every time they visit a site and some services and functionalities may not work.
9. COMPLAINTS and further information
9.1 If you have any questions about privacy-related issues or any complaints about alleged breaches by CrossFit Raven of Australian Privacy Law please contact CrossFit Raven’s Client Service department.
9.2 For further information about privacy, the protection of privacy and credit reporting can also be found on visit the Office of the Australian Information Commissioner’s website at www.oaic.gov.au.